Start simply. Complete the details before booking.

The initial form has six fields, with phone optional and a required description. You do not need every detail below to start. This checklist helps us prepare and confirm the written quote after your enquiry.

Cargo

  • Commodity, material and intended use
  • Pieces, packaging and packed dimensions
  • Total gross weight and volume
  • Largest and heaviest piece; stackability
  • Battery, liquid, powder, wood, brand or other special attributes
  • Declared value and HS code, if known

Route and handover

  • China origin city and supplier count
  • Warehouse delivery, pickup, factory or warehouse loading
  • Destination country, city and ZIP/postcode
  • Accurate address and commercial, 3PL, FBA or residential type
  • Cargo-ready date and preferred arrival date
  • Air, LCL, FCL or request a recommendation

Delivery and documents

  • Dock, forklift or suitable liftgate
  • Truck access and receiving appointment
  • Receiving personnel and unloading responsibilities
  • Remote area, inside delivery or other special conditions
  • Packing list, invoice and product photos
  • Importer setup and relevant compliance information

We request documents by email after submission. The website form does not accept attachments.

DDP & quote scope

Know what your door-to-door quote includes.

For eligible air and LCL shipments, our agreed DDP scope covers the following stages. We confirm the cargo, importer arrangement, postal code and accurate delivery address before finalizing the quote.

  1. 01Export declaration
  2. 02International transport
  3. 03Destination customs clearance
  4. 04Agreed duties and taxes
  5. 05Final delivery to the agreed address

Pickup is quoted separately

Tell us if collection is needed. We price pickup from the location and cargo details; supplier delivery to the designated warehouse is also an option.

FCL is quoted shipment by shipment

Container type, quantity, loading location and destination delivery determine the plan. Inclusions are itemized in the written FCL quote.

Air and LCL chargeable weight

Compare actual gross weight with dimensional weight; the higher weight is chargeable.

Air: length × width × height ÷ 5000

Ocean LCL: length × width × height ÷ 6000

Use outer packed dimensions in centimetres for dimensional weight in kilograms. Different packages are recorded separately; the quote specifies aggregation, rounding and any channel minimum. FCL is priced separately.

Customs business is performed by appropriately licensed partners. The written quote identifies the importer arrangement, required documents and conditional costs such as examinations, storage, remeasurement, waiting or additional delivery services.

Review the quote checklist

Before you approve the quote

  • Same origin, destination and timing milestones
  • Pickup priced separately and FCL individually quoted
  • Importer, licensed broker and duties/taxes identified
  • Delivery, unloading and conditional charges recorded
  • Quote validity and current channel availability
  • Insurance only when requested and confirmed
Shipment Review

Ready to start with what you know?

Use the short enquiry form. We will help complete the remaining details.